SA
Suraiy A
1 reviews | Active since Jun 2021
13 May 2026, 19:24
Standard Bank fica nightmare!!!
Terrible service. We own a business and have been banking with SB for almost 10 years. Today out of the blue our account is blocked because of fica verification. The banker Bongani Mnguzi does not reply to our emails or answer her line. We are running a business and can’t afford to have a blocked account! Very poor service from Standard Bank.
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Standard Bank's replyOfficial
13 May 2026, 23:27Good day Suraiy,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2026, 23:27
Official
Good day Suraiy,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***