CM
Caswell M
1 reviews | Active since Sept 2017
25 Jun 2024, 15:54
Standard Bank FICA🤬
-0 star, Standard Bank fica process it’s the ****. Been waiting more than a week for them to do fica. And when we go to the branch their service is very poor. How can you tell me to call your client service whereas I’m in the branch. Standard should have closed long time ago because they don’t know what they are doing
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Jun 2024, 15:59Dear Bridget,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jun 2024, 15:59
Official
Dear Bridget,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
CM
Caswell M's updateReviewer Update
25 Jun 2024, 16:03You are very quick to respond on hello Peter but your customer services is *******, you said 48hrs for fica. I need to give lawyers those banking details so they could proceed with the registration of the mortgage
CM
Caswell M's update25 Jun 2024, 16:03
Reviewer Update
You are very quick to respond on hello Peter but your customer services is *******, you said 48hrs for fica. I need to give lawyers those banking details so they could proceed with the registration of the mortgage