MP
Martie P
1 reviews | Active since Feb 2013
28 Jul 2020, 17:43
Standard Bank
Good day In November 2019 we went to Standard bank Sasolburg to find out the settlement amount on the accounts no: *** ( wife's acc). There is an amount of R6100 in credit, there was numerous attempts to transfer the money to my wife's ABSA acc but nothing happened, it is also now 7 month's and no damn results. The last notice we got from Standard bank on 26 June 2020 (Ref no: ***) is that the acc has been closed but no mention of the money being transferred. Once again, could you please help us, this is so frustrating we are trying our best to settle our debt and this is the help you get from the banks......bad very bad. Thanks John Paton.
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Replies (2)
Standard Bank's replyOfficial
29 Jul 2020, 03:44Hello Martie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jul 2020, 03:44
Official
Hello Martie
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
18 Aug 2020, 16:11Hello Martie
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Standard Bank's reply18 Aug 2020, 16:11
Official
Hello Martie
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
***
***