JM
Jules M
1 reviews | Active since Mar 2009
15 Nov 2024, 18:49
Standard Bank
On the 14th my wife's account and internet profile was hijacked by *****sters. Multiple transactions were going off her account and they even closed her investments. During this my wife did not receive a call from the ***** division to inform her that suspicious activities were taking place on her account. She was at work. When I called ***** division they had no idea. I feel that our details are been compromised by people working in this Bank. +/- R1.8M was removed from her account. I am thinking of moving from this bank as it is not the first time they tried hacking into the account. Inside job. We loaded a ***** case. I hope that my wife gets her money back.
Helpful (0)
Replies (6)0
Replies (6)Standard Bank's replyOfficial
16 Nov 2024, 08:24Dear Kesagan
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Nov 2024, 08:24
Official
Dear Kesagan
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Nov 2024, 10:49Dear Kesagan
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Nov 2024, 10:49
Official
Dear Kesagan
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Nov 2024, 12:53Thank you Kesagan.
Standard Bank's reply16 Nov 2024, 12:53
Official
Thank you Kesagan.
JM
Jules M's updateReviewer Update
18 Nov 2024, 19:11My wife has sent the affidavit to the ***** division twice now. It looks like the staff don't what they are doing. Standard Bank, what poor service.
JM
Jules M's update18 Nov 2024, 19:11
Reviewer Update
My wife has sent the affidavit to the ***** division twice now. It looks like the staff don't what they are doing. Standard Bank, what poor service.
JM
Jules M's updateReviewer Update
13 Dec 2024, 21:34I am waiting for Standard Banks reply on this matter and then I will put it all over social media.
JM
Jules M's update13 Dec 2024, 21:34
Reviewer Update
I am waiting for Standard Banks reply on this matter and then I will put it all over social media.
Standard Bank's replyOfficial
14 Dec 2024, 08:38Dear Kesagan
Our team has tried calling you to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried calling you to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Dec 2024, 08:38
Official
Dear Kesagan
Our team has tried calling you to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried calling you to no avail.
Please confirm a convenient time we may contact her.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
