MB
Margaret B

1 reviews | Active since Dec 2020

31 Dec 2020, 10:44

Standard Bank Faulty ATM.

Standard Bank have been abysmal in dealing with my complaint. I had R700.00 retracted from a faulty ATM and they keep asking for my account No. I keep telling them I DON'T HAVE AN ACCOUNT WITH THEM! I JUST USED THEIR ATM FOR A WITHDRAWAL! I want them to reconcile their withdrawalso and give me my money back! This is tantamount to theft!

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Replies (1)
Standard Bank
Standard Bank's reply31 Dec 2020, 11:58
Official
Hello Margaret

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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