Standard Bank Faulty and *****ulent ADT.

The (ADT) Automated Deposit Teller machine at Jane Furse Standard Bank is faulty and the branch team is not helpful in such situations. On the 11-10-2024 we made deposit of R6500 and got a slip saying we deposited R5700. The other R200 notes that amount to R800 were consumed and never returned back to us. When we enquired with the branch staff on the same day as they were still open, they advised that they are waiting for their IT team. We completed the Auto Bank car suspect claim that was provided. ATM number 5,2,8,8 was the ATM that was used. We've been calling and going to check on the progress of this even after they had advised that they will revert back to us. To date we have not received anything.