JT
John T
1 reviews | Active since Mar 2009
02 Feb 2024, 15:01
Standard Bank false promises and massive disloyalty
Online loan application
M/S Pillay I don't blame you. You just work for the ******. Pity. Monthly income recorded R48,000.
Length of service and loyalty with standard Bank 52 years.
Proof of income from accountant sent.
Three months bank statements sent.
I was told I could borrow R265,000. I wanted R25k.
I was also told the loan was approved of R265,000. I only required R25,000
All total bull**** and lies.
You waste my time and stretch my patience.
You are totally useless and no help to anyone. You also, right at the end, say any people over 65 years is not welcome
Thanks for nothing. Why do I even bother. I opt someone senior from standard Bank reads this valid complaint instead of some junior clerk.
Wake up.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
02 Feb 2024, 15:04Hi John
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Feb 2024, 15:04
Official
Hi John
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
JT
John T's updateReviewer Update
05 Feb 2024, 14:41Just got a call from Standard bank. They say they can't help me with a further R25,000 even though I banked R2.4 million last October and am busy building 7 houses for a new business. Really who needs this obstructionism. They are no help whatsoever to an individual or in particular a small business. They are totally useless. Problem is they only concentrate on corporate business and to hell with the smaller clients. I have been with them for 52 years. Does that matter? No not at all. Stay away from them. It's legalized theft. I was told after I build the 7 houses and get the income I can apply again. What kind of an idiot do they think they are talking to? Where do they find these people? They also say they can't look at the past year showing the income. Why not? because they don't give a damn that's why. Disgusting.
JT
John T's update05 Feb 2024, 14:41
Reviewer Update
Just got a call from Standard bank. They say they can't help me with a further R25,000 even though I banked R2.4 million last October and am busy building 7 houses for a new business. Really who needs this obstructionism. They are no help whatsoever to an individual or in particular a small business. They are totally useless. Problem is they only concentrate on corporate business and to hell with the smaller clients. I have been with them for 52 years. Does that matter? No not at all. Stay away from them. It's legalized theft. I was told after I build the 7 houses and get the income I can apply again. What kind of an idiot do they think they are talking to? Where do they find these people? They also say they can't look at the past year showing the income. Why not? because they don't give a damn that's why. Disgusting.
Standard Bank's replyOfficial
05 Feb 2024, 14:50Dear John
We will bring this to the attention of our team and ask them to review.
We apologize for any inconvenience this may have brought about.
Kindest regards, Standard Bank Hello Peter Team***
We will bring this to the attention of our team and ask them to review.
We apologize for any inconvenience this may have brought about.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Feb 2024, 14:50
Official
Dear John
We will bring this to the attention of our team and ask them to review.
We apologize for any inconvenience this may have brought about.
Kindest regards, Standard Bank Hello Peter Team***
We will bring this to the attention of our team and ask them to review.
We apologize for any inconvenience this may have brought about.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
05 Feb 2024, 16:09Hi John
Thank you for taking our call. We are saddened to hear that our team has not been able to resolve this matter to your satisfaction. Our policies have been explained to you.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. We are saddened to hear that our team has not been able to resolve this matter to your satisfaction. Our policies have been explained to you.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Feb 2024, 16:09
Official
Hi John
Thank you for taking our call. We are saddened to hear that our team has not been able to resolve this matter to your satisfaction. Our policies have been explained to you.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. We are saddened to hear that our team has not been able to resolve this matter to your satisfaction. Our policies have been explained to you.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***