1 reviews | Active since Sept 2012

11 Jun 2024, 16:36

Standard Bank false promises

Standard Bank have handed me over to a third part legal without speaking to me

A client that has been with them over 20 years

Originally I was given a discount to settle my revolving loan

They also told me if I pay over the amount owing the facility would be reopened

At the time I owed 21k in arrears

I paid them 45k only for them to go back on thier word

When I queried about the discount they told ne they only give discounts to accounts in arrears

Absolutely rediculous

Now that I’m back in arrears kindly give me discount you promised months ago

0
Replies (3)
Standard Bank
Standard Bank's reply11 Jun 2024, 17:24
Official
Dear Tyler

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query. 

We will be taking a closer a look and will get back to you. 

Kindest regards
Standard Bank Hello Peter Team 
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's update14 Jun 2024, 10:16
Reviewer Update
Thanks
's update18 Jun 2024, 15:49
Reviewer Update
Standard Bank you have not come back to me

And your legal is sending me threatening messages see below

I have communicated with both you and them yet I still get the below !!!!!

Disgraceful both you and them have not come back to me yet I must accept such messages ?

You have not responded to prior messages on your Standard Bank Loan acc. Payment is requested within 48H. *********B20. Call Brooks&Luyt Att on ***