LS
Lee-michael Smith
1 reviews | Active since Oct 2019
02 Apr 2024, 19:00
Standard bank FALSE INFORMATION ON CRDIT SCORE!!!!
I have four enquiries for standard bank powercurve on my credit score negatively affecting it for months! I have no idea what that is, and have never done an enquiry with standard ban k or ever had an account with this, this is unacceptable and the agents are of no assistance
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Replies (6)0
Replies (6)
Standard Bank's replyOfficial
02 Apr 2024, 19:07Hi Lee-Michael
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Apr 2024, 19:07
Official
Hi Lee-Michael
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
04 Apr 2024, 19:37Hi Lee-Michael
Thank you for allowing us the opportunity to look into your matter. As advised on the email sent to you, you need to contact the credit Bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for allowing us the opportunity to look into your matter. As advised on the email sent to you, you need to contact the credit Bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Standard Bank's reply04 Apr 2024, 19:37
Official
Hi Lee-Michael
Thank you for allowing us the opportunity to look into your matter. As advised on the email sent to you, you need to contact the credit Bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for allowing us the opportunity to look into your matter. As advised on the email sent to you, you need to contact the credit Bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
LS
Lee-michael Smith's updateReviewer Update
04 Apr 2024, 19:41This is absolute nonsense, I knew nothing would get done! You emailed me asking to provide you with a letter of consent so that you can check with the bureau and then you come back and tell me I have to log it myself? What was the point of the letter! And the bureau will tell me to check with you guys! YOU DID THE ENQUIRY WITHOUT MY CONSENT FOR STANDARD BANK POWER CURVE 4 time! So YOU NEED TO SORT IT OUT. And as I can see you’ve done so with many others!! USELESS! You are busy with *****ulent enquiries
LS
Lee-michael Smith's update04 Apr 2024, 19:41
Reviewer Update
This is absolute nonsense, I knew nothing would get done! You emailed me asking to provide you with a letter of consent so that you can check with the bureau and then you come back and tell me I have to log it myself? What was the point of the letter! And the bureau will tell me to check with you guys! YOU DID THE ENQUIRY WITHOUT MY CONSENT FOR STANDARD BANK POWER CURVE 4 time! So YOU NEED TO SORT IT OUT. And as I can see you’ve done so with many others!! USELESS! You are busy with *****ulent enquiries
Standard Bank's replyOfficial
04 Apr 2024, 21:09Hi Lee
Please note that as stated we do not access customer credit profile without their consent.
Kindest regards, Standard Bank Hello Peter Team***
Please note that as stated we do not access customer credit profile without their consent.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply04 Apr 2024, 21:09
Official
Hi Lee
Please note that as stated we do not access customer credit profile without their consent.
Kindest regards, Standard Bank Hello Peter Team***
Please note that as stated we do not access customer credit profile without their consent.
Kindest regards, Standard Bank Hello Peter Team***
LS
Lee-michael Smith's updateReviewer Update
06 Apr 2024, 11:57YET YOU DID. You can see on the report it says STANDARD BANK POWERCURE 4 times!! so WHO IS THAT? You cant show me the consent so then you have accessed my profile without my consent.
LS
Lee-michael Smith's update06 Apr 2024, 11:57
Reviewer Update
YET YOU DID. You can see on the report it says STANDARD BANK POWERCURE 4 times!! so WHO IS THAT? You cant show me the consent so then you have accessed my profile without my consent.
LS
Lee-michael Smith's updateReviewer Update
06 Apr 2024, 12:01I want everyone to know they have *****ulently done 4 enquiries on my profile for standard bank power curve, If it didn't happen to someone else I would've never know or even checked, check your credit profiles and I'm sure you will all see it, they have been sneakily doing it to as much people as possible for some type of *****. They will try to save face here but are busy with suspicious conduct
LS
Lee-michael Smith's update06 Apr 2024, 12:01
Reviewer Update
I want everyone to know they have *****ulently done 4 enquiries on my profile for standard bank power curve, If it didn't happen to someone else I would've never know or even checked, check your credit profiles and I'm sure you will all see it, they have been sneakily doing it to as much people as possible for some type of *****. They will try to save face here but are busy with suspicious conduct