KN
Kingpaul N

1 reviews | Active since Aug 2025

01 Aug 2025, 12:25

Standard bank failure to assist with money deposited in two separate accounts.

Good day,

To whom it may concern.

I have a problem, I made a transaction on the 25th of July at around 04h35 in the morning.

Its been over a week both people have not received their payment, what is the delay?

As per standard bank it should reflect within 2 to 3 working days of which it hasn’t even now so this means Standard bank has failed to maintain the promise made to clients.

I am so appalled on how my matter has been handled so many consultants promised to call me back with feedback I am still waiting.

Both account numbers were verified and are correct.

I am unable to buy food nor pay rent due to this mishap which is causing a great discomfort and making life difficult for me as now I am labelled as a **** and its tarnishing my reputation.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Aug 2025, 12:40
Official
Good day Kingpaul, 

This is not the level of service we strive for.

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team 
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