1 reviews | Active since Mar 2015
Standard Bank Fails To Deliver
on the 1st of February 2016 I got ****med(Rental *****) i viewed a place it seemed legit and i signed a lease agreement, thereafter i paid the full rental and deposit amount, on the day i had to move in I discovered that i had been ****med, so i called ABSA which is where the \Landlord\" banks, ABSA froze or blocked the accounts of the \"Landlord\" then advised me to call standard bank transaction ***** department in order for the two banks to communicate on the matter at hand, on the 1st of February i called Standard bank Transnational ***** department, i spoke to them regarding my problem and i was advised to write a statement and submit it to the ***** department, which i did, i received an automated response, confirming receipt of the statement, I called them 2 days later and they said there is no such case in the system and that i should resend once again the confirmed receipt(telephonic conversation) on that very day they froze my account for no reason i went to the nearest bank to out why and i still have had no answers, my account has since been frozen leaving me with no access to my funds and my case is apparently still not on record even though i had communicated with them. "
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
