1 reviews | Active since Jul 2016
Standard bank fails small business
<p>My parents have been with Standard bank since I was born, when I married my husband, an Attorney, I moved him over to Standard bank as well, and we app**** for our homeloan through Standard bank.</p> <p>I started a small PTY, of which I am the sole owner, and opened a business account in 2009. (Savings) The business has grown, and for a small business which has never borrowed any money I think we are doing very well!</p> <p>I need to buy some updated programs to expand my business, I went to Standard bank Business division and asked if we can change the business account from a Savings to a cheques with an overdraft. I was told : <br />1) This would take a week to do, and ;<br />2) The business will only be up for review for an overdraft in a year!</p> <p>Imagine my surprise to this! I have never loaned money against the account. We have been trading since 2009 with a proven bank record of growth. We have been clients of Standard bank for many many years.</p> <p>BUT the thing that upset me most - was that in the 7 years of trading, no one has ever contacted me from the Business division and said I should move to a Cheques acc as it would benefit the business more. Standard bank never acted in the best interest of my Business!</p> <p>I went straight to FNB on Friday, they are offering me a Cheques account with overdraft facilities. I will change my personal account, business account and my husbands accounts over to them this week. Im so upset!</p> <p>This is not how you promise to help Small Businesses.<br />I employ 9 people, and will make sure they change over with me as well, as FNB offered to come see them at the office to change their accounts.</p> <p>Very disappointed.</p> <p>Regards<br />Y. Strydom</p>
Good day Yolande Strydom
Thank you for your posting.
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Complaint Resolution Centre
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Good day Yolande Strydom
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
