MS
Michael S

1 reviews | Active since Feb 2025

04 Apr 2023, 16:03

Standard Bank fails me once again

Credit Card Settlement Department specifically

I have been in contact with the complaints department and asked them to get a settlement amount for me from Standard Bank Settlement Department and surprise surprise no one bothers to phone me once again, I have begged and begged for Standard Bank to assist me so I can close off my account and clear my name........... why can't Standard Bank help me.

Please get Standard Bank Settlement Department to phone me today still, they can look up my ID number and ref number to see the history of all my complaints.

Michael L Simpson

0
Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2023, 16:07
Official
Dear Jeane

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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