CL
Cronje L

1 reviews | Active since Feb 2018

03 Aug 2022, 10:20

Standard Bank fails again

Trying to solve a problem with Instant money voucher but the line with the person on the other end, is so bad I can't hear a thing she is saying. Obviously working from home in an area with very bad reception. Standard Bank is consistent in awful service. If you want your ppl to work from home, give them proper working equipment with proper lines that can be used effectively.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Aug 2022, 10:41
Official
Dear Cronje,

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.