Hellopeter
Share Your Experience
AM
Aobakwe M

1 reviews | Active since Dec 2015

25 May 2016, 06:43

Standard Bank failing to open tax free call account

<p>Good day</p> <p>On the 10-05-16 I went to a local Std bank branch to open tax free call account, i was shocked to be told that I must come back after 3 days for feedback. I went back after the said days and i was suprised to find out that Std bank is still failing to open the account.</p> <p>I then resorted to asking help from their call centre and they also fail dismally when trying to help me. It's more than 10 days and I am still waiting for Std bank to open the account. Pleas help!!</p> <p>Regards</p> <p>Aobakwe</p>

0
Replies (3)
Standard Bank
Standard Bank's reply25 May 2016, 10:09
Official

Good day Aobakwe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply02 Jun 2016, 07:44
Official

Dear modiseaa

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

AM
Aobakwe M's update17 Jun 2016, 15:34
Reviewer Update

Good day Mr Petersen

I will like to strongly reject with the contempt it deserves the allegation made by your office that the problem is sorted. Please stop lying to the public and sort the problem at hand.
Please show me proof because i am still waiting for the account number after more than a month. This is pathetic service at its best to say the least

Regards

Aobakwe