Standard Bank failing

Standard Bank seems to have forgotten their customers. I have emailed Standard Bank ***** department 4 days ago with regards to my credit card being declined when I wanted to pay for google online services. I have sent another email the following day no reply. I have enough funds in my account so that should not be the reason for the card being declined.

Their is even a bigger problem at Standard Bank when it comes to being paid from overseas. I work abroad and my salary is paid in from overseas. Every month I need to follow up on Standard Bank to clear the funds that has been paid into my account and refill in a form. This even after I have emailed one of their forex consultants, and him reassuring me that the funds will be processed and paid into my account. Due to Standard Bank not processing and paying the funds into my account this month...still waiting I will get a lower exchange rate due to the rands strengthening against the dollar. Thirdly I have settled my vehicle with Standard Bank and completed the online form on my app for where my Natis documents for my vehicle can be sent to and gave them my wife's contact details as I am out of country most of the time. This is two months ago. After emailing Standard Bank and informing them that I have not received my vehicle's registration papers. Standard Bank's reply is we have been trying to contact you via phone. This after informing Standard Bank that I am out of country for two months and I'm only back for one month and that this rotation does not stop. I have even gone into Standard Bank at my Brooklyn branch stating that correspondence needs to be done via email. Needles to say I have not received my vehicle's registration papers to this day.

Standard Bank seems to be failing.