mM
mlidiavh M
1 reviews | Active since Apr 2017
03 Mar 2021, 11:52
Standard Bank failed to deliver my replacement card
Standard Bank failed to deliver my replacement card to one of the branches, i have been tracking it since 1st week of December 2020 till today with no luck, my card expired 31 January 2021 and every time i need to transact i must do immediate payment to other bank accounts.
Its very disappointing to be treated like this buy a bank that receive your salary and you also have to Bonds account with them.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Mar 2021, 23:18Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply03 Mar 2021, 23:18
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***