NG
Neil G
1 reviews | Active since Sept 2017
04 Feb 2024, 20:11
Standard Bank failed to cancel debit order
January 2024 our granny went in to a PE Branch to cancel a valid debit order, got a letter to confirm cancellation. Feb 2024 the debit order went off AGAIN, leaving granny 86+/- with R2600 less groceries, maybe for standard bank that dont care its not alot, but for a granny that is alot of money. The branch is not doing its work, can someone competent contact me to help granny. I can provide the letter stating it was cancelled
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Standard Bank's replyOfficial
05 Feb 2024, 07:04Hi Neil
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Feb 2024, 07:04
Official
Hi Neil
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***