CS
Charlotte S

1 reviews | Active since Apr 2019

24 Jul 2025, 10:46

Standard bank failed to assist

I went to the nearest branch to ask for proof of payment for payment done a year ago and they couldn't assist

0
Replies (4)
Standard Bank
Standard Bank's reply24 Jul 2025, 10:56
Official
Dear Charlotte S,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply24 Jul 2025, 14:50
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
CS
Charlotte S's update24 Jul 2025, 14:59
Reviewer Update
The one missed call which I just saw now? As i was reaching my phone it stop ringing. I am available even now
Standard Bank
Standard Bank's reply24 Jul 2025, 17:07
Official
Good day Charlotte,

Thank you for the response.

We will have our consultant to reach out to you.

Warm regards
Standard Bank Hello Peter Team
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