Standard Bank failed me with their Risk controls/ their communication is Something I cannot discribe/ The Prestige Offering is money making scheme is doing nothing for me.

On the 26 May 2022 I was ****med, I called Standardbank ± 30min about what happened and was informed that was not the bank. 1st, the bank did not call me to inform me of strange activity in my account. 2nd, I never use large amounts of money on it. 3rd, I after numerous amount of calls and emails, no one informed me that the case was closed, only was told three month later, with not being able to reach the ***** department( trying to get thorough to departments at the bank it's costly on waits for hours on calls at the end to be cut off and emails go answered ) I informed the bank that I can't afford this, I'm unemployed. I finished the bank with Police statement and Dr letter. what they did is to offer me settlement, to me I thought this is what I Originally owe the bank, but not. I still cannot effort to pay. my situation has not change. What I pay them it does not even make a dent, drowning in debts that I don't even have the the luxury of enjoying Under any circumtances the bank never clears transcetion with 24 hrs for the years that I have been with the bank, the amount hangs, I have transected in/outside the country and never cleared with all circumstances.