FM
Faith M

1 reviews | Active since Sept 2022

19 Sept 2022, 17:04

Standard Bank failed me

I am very disappointed by the service that I have received from Standard Bank. I have been banking with them for over 30 years, they failed me as a client, in what was a "***** suspicion" my accounts were blocked as a results, my monthly financial responsibilities suffered, I suffered major shock and stress due to this, this traumatized me. I did not even cope at work and my Dr had me on sleeping tablets and anti-anxiety medication. These ***** suspicion/allegations had no base and they did not even bother to contact or alert me of what was going on. I have never been involved in any ********** activities and better imagined myself facing what I was faced with. I did not get proper apology or satisfaction after this experience.

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Replies (1)
Standard Bank
Standard Bank's reply19 Sept 2022, 17:25
Official
Good day Faith

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands.

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
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