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Matsidiso M

1 reviews | Active since Jul 2011

04 Jul 2018, 16:44

Standard bank failed

Standard bank failed to close accounts on the lost garadge and credit card. Even years after paying off both accounts the information on the lost cards remain on my credit profile giving lenders an impression that i am a bad payer, owe R 15 000 more than i actually do and affecting my credit score. Unacceptable

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Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2018, 01:58
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Jul 2018, 15:54
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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