GP
Gidion P
1 reviews | Active since Feb 2026
27 Feb 2026, 09:13
Standard bank
On the 24/02/26 Standard bank had a problem with their app. I tried to transfer money from my one account to another. Now the funds are just missing. Spending 3 days in the bank trying to figure out where the funds went still no answer
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Replies (2)
Standard Bank's replyOfficial
27 Feb 2026, 09:46Dear Gidion,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2026, 09:46
Official
Dear Gidion,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
GP
Gidion P's updateReviewer Update
27 Feb 2026, 12:52Its unacceptable to struggle 3 days to get something so small sorted out.
Everyone i spoke to can see the funds is missing but still no resolve.
Spending a lot of time in the bank on the phone just to be referred from 1 department to the next
Everyone i spoke to can see the funds is missing but still no resolve.
Spending a lot of time in the bank on the phone just to be referred from 1 department to the next
GP
Gidion P's update27 Feb 2026, 12:52
Reviewer Update
Its unacceptable to struggle 3 days to get something so small sorted out.
Everyone i spoke to can see the funds is missing but still no resolve.
Spending a lot of time in the bank on the phone just to be referred from 1 department to the next
Everyone i spoke to can see the funds is missing but still no resolve.
Spending a lot of time in the bank on the phone just to be referred from 1 department to the next