1 reviews | Active since May 2010
Standard Bank - Extremely Poor Quality of Work and Communication
No or extremely slow feedback from Standard Bank Executor on finalising the sale of the property. The Offer to Purchase contained basic errors (the name of the purchaser was incorrect, etc.). Once the errors were fixed, this is after almost 3 months of continual follow-ups to move the process back with almost no response/feedback by Standard Bank.
Once the errors on the OTP were resolved, Standard Bank then returned with another issue where all children needed to sign the OTP - this is another BASIC error which now means a new OTP will need to be issued AGAIN. This is the 2nd error that could have been prevented that has introduced multiple delays.
The delays, poor quality of work and poor communication by Standard Bank are making it impossible to make progress on the sale of the property pertaining to the late estate.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.