Standard Bank Exorbitant Credit Card Fees

Item: Standard Bank
Rating: 1
Author: Clive K

The Credit Card Division of Standard Bank need a shake up. The charges on a card even when not used are in my opinion exorbitant and if you enquirer about them you are told is a standard fee. Trying to resolve the issue has lead to this review being written because all other methods normally used have failed.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

02 Sept 2020, 20:54

Dear Clive

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply02 Sept 2020, 20:54

Official

Dear Clive

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

23 Sept 2020, 09:25

Hello Clive

Thank you for posting your comment.

As per our telephone conversation today, 23 September 2020, we confirm that the matter is resolved

Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Sept 2020, 09:25

Official

Hello Clive

Thank you for posting your comment.

As per our telephone conversation today, 23 September 2020, we confirm that the matter is resolved

Kind regards
Complaint Resolution Centre
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*** (fax)
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