Standard Bank excels in incompetence

<p>This morning I visited my branch (Thibault Square, CT) to collect my credit card (CC) on the strength of an SMS I received yesterday (28/02). I was told only my Garage Card has arrived and they are still awaiting instructions from me where to deliver my CC. On 2 February I responded to an SMS to confirm where my CC must be delivered. They did not seem to be very bothered about the inconvenience. This is not the 1st time this has happened with a reneal of my CC and possibly not the last either. If I knew I would be better service at another bank i would move in the blnk of an eye but as befits one of the BIG 4 the treat their customers with contempt, and it is always the customers who is at fault.</p>