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gerrit E
1 reviews | Active since Nov 2020
16 Nov 2021, 13:31
Standard Bank estates offices
They are taking care of my mom's estate.
from the beginning it is a struggle to get information, or any feedback from them. even when i speak to managers.
really frustrating.
i did left a compliance on Hello Peter in November 2020, after which standard bank came back to me very quickly, but since then, really bad service.
can't recommend them at all
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
16 Nov 2021, 13:45Dear Gerrit E
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2021, 13:45
Official
Dear Gerrit E
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
