Standard Bank Estates DISGUSTING SERVICE

Thank you for getting back to us. We would like to speak to someone URGENTLY!

Seen it now reply to them this is not acceptable as we have been seeking advice despite numerous emails and telephone calls their agent who has been appointed doesn’t know what to do the as per his comments over the phone estate number which was added prior to publishing we find this unacceptable from Standard Banks side. We have requested copies of all documents that have been logged to the Master and the agents comments he will forward next email we receive he doesn’t know what we want I.E that the L&D had laid for inspections for the correct duration etc Also the necessary protocol was was followed with regards to appointing your so called agent who should of acted on his best interest with regards to my brothers and sisters interest it took over two months to receive a copy of executorship which was a mistake month late yet standard bank is charging 6% of any interest earned after death this is a blatant error on Standard Banks behalf as to causing delays in settlement of a simple estate to get more money. We have asked from your agent to furnish proof of the 6% interest calculation after death which he has failed to produce We will gladly forward copies of emails with regards to the correspondence sent and all your so called agents response is your comments have been noted Standard bank has put the heirs in a difficult possession constantly despite your agents comments the payment to the heirs which take place as no claims has been lodged against the estate Lastly as the payment has been delayed in order so that standard bank can get more fund as most probably what the bank charges is at a loss Further more I will not recommend Standard Bankor other banks to deal with last will and testament as nothing gets explained upon signing a a will with a bank from inception and cost incurred above the 3.5% are not explained to the person or heirs . Milan and Monica We await still as of today to a email send today regarding our queries It is common curtesy so reply to a email We will take this matter up with the Masters Office the banks Umbudsman and who ever we deem necessary to assist to assist