Standard Bank Estate Management ..... pathetic

Standard Bank Estate Management — My father passed away in Feb2018, Standard bank was appointed as Executors of his estate. We have had two employees resign whilst working on his estate and everytime we seem to start from scratch. They do not answer any calls, you are lucky if you get feedback within 5 days. And this feedback normally means nothing just apologies about being ***********! Escalating means nothing as well, I have gone as far as escalating to the HOD but nothing gets done. We have been waiting for a response from the Masters office for 3 months now. No one follows up, no one gives feedback... it is very frustrating! I would not recommend anyone use their services as they are pathetic! This is a straightfoward no frills estate that should have been wrapped up In 18 months tops..