Standard bank Estate division

Item: Standard Bank
Rating: 1
Author: gerrit E

Standard bank is my mom's will executor. Reported her death on 15 October 20210, and send all the documents they required.

after numerous phone calls and emails, nobody responded to me. it is already 6 weeks since I've first reported it. NOT GOOD ENOUGH

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Nov 2020, 16:30

Hello Gerrit Engelbrecht

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply30 Nov 2020, 16:30

Official

Hello Gerrit Engelbrecht

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

10 Dec 2020, 16:11

Hello Gerrit Engelbrecht

Thank you for posting your comment.

As per our telephone conversation today 10 December 2020, we confirm that the matter is resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 Dec 2020, 16:11

Official