TT
Takalani T

1 reviews | Active since Nov 2015

25 Jun 2018, 22:02

Standard bank enriched themselves with my money

So going to Hello Peter with Standard bank doesn't help, my query is still not yet resolved. Standard bank enriched themselves with my R59s they have been debiting from my account and don't want to return. What must happen now? Should I email ********** in order to get ANY assistance on this query? I want my money back

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Replies (2)
Standard Bank
Standard Bank's reply26 Jun 2018, 08:12
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Jun 2018, 12:00
Official

Thank you for allowing us an opportunity to address your complaint. Feedback has been emailed to you.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

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Good day Takalani