Standard Bank enabling ***** against unsuspecting clients

Standard Bank is facilitating *****ulent activities against us by not implementing the controls we pay for in-account fees and then charging us additional fees for seeking recourse. They continued to honor *****ulent debit orders for months without an approved DebiCheck mandate approved by me an account holder. They confirmed that an approved mandate did not exist on their system, but they are charging additional fees to investigate the failure in their internal controls. I must now wait 90 days to get my money back. We get ********** even by the bank. There are no guarantees that the *****ulent activity will be prevented, what a shocker from a big bank like this one. Please can i have my money back