PR
Pamela R

1 reviews | Active since Nov 2015

27 Jan 2017, 12:12

Standard Bank Empangeni moving BACKWARD!!!

<p>My very ill husband and I app**** for a spouse card in September 2016 at Std Bank Empangeni. I followed up a month later - only to be told IT problems. It is now 4 and a half months --and I am still waiting....Std Bank moving forward.......NOT!!!! Pathethic customer service !! Glad I do not bank with you!</p>

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Replies (2)
Standard Bank
Standard Bank's reply30 Jan 2017, 09:13
Official

Good day Pamela

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply30 Jan 2017, 16:10
Official

Good day Pamela

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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