ST
Simone T

1 reviews | Active since Jan 2024

08 Jan 2024, 12:13

Standard Bank electricity voucher

Bought an electricity voucher from standard bank via internet banking. I bought R120. And received R9 ?? Of this token R111 went to vat and service fees. This is beyond disgusting please for everyone out there who has bought electricity and been ********** like this come forward.

0
Replies (4)
Standard Bank
Standard Bank's reply08 Jan 2024, 12:19
Official
Dear Simone

Thank you for reaching out to us. 

Due to the complexity of the matter we will escalate this matter to our stakeholder to investigate.  

We will revert with feedback as soon as a conclusion has been reached. 

We value and appreciate your patience and understanding. 

Kind Regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 Jan 2024, 12:19
Official
Dear Simone

Thank you for reaching out to us. 

Due to the complexity of the matter we will escalate this matter to our stakeholder to investigate.  

We will revert with feedback as soon as a conclusion has been reached. 

We value and appreciate your patience and understanding. 

Kind Regards 
Standard Bank Hello Peter Team 
***
ST
Simone T's update08 Jan 2024, 16:09
Reviewer Update
I have the Standard Bank proof of purchase and the tokens I got of 3 units. Someone is *********** the public this is so disgusting.
Standard Bank
Standard Bank's reply08 Jan 2024, 16:30
Official
Hi Simone

Your matter is still under review.
 
 We will reach you as soon as we have feedback.
 
 Kind regards
 Standard Bank Hello Peter Team
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