sS
sjoukje S
1 reviews | Active since Mar 2012
21 May 2022, 15:10
Standard Bank
Standard Bank-what a discrace!! The second time in so many weeks!! And they furthermore totally lack the business acumen to inform their clients that their system has again crashed iro card services. I filled up at the gas station and found that I was unable to pay after filling up. And their reaction? “We apologise for the inconvenience”! The obvious solution-change the whole IT Systems management (dysfunctional) team. This bank truly deserves its rating as the worst major commercial bank.I was simply informed to lodge a complaint at complaints ***
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
23 May 2022, 11:20Good day Sjoukje
We apologise for the inconvenience you experienced this past weekend.
We should have informed you much earlier of the downtime.
We can confirm that all our systems have been fully restored.
We appreciate your continuous support.
Kind regards
Standard Bank Help Centre
***
We apologise for the inconvenience you experienced this past weekend.
We should have informed you much earlier of the downtime.
We can confirm that all our systems have been fully restored.
We appreciate your continuous support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply23 May 2022, 11:20
Official
Good day Sjoukje
We apologise for the inconvenience you experienced this past weekend.
We should have informed you much earlier of the downtime.
We can confirm that all our systems have been fully restored.
We appreciate your continuous support.
Kind regards
Standard Bank Help Centre
***
We apologise for the inconvenience you experienced this past weekend.
We should have informed you much earlier of the downtime.
We can confirm that all our systems have been fully restored.
We appreciate your continuous support.
Kind regards
Standard Bank Help Centre
***