Standard Bank

I have an account with Standard Bank which is set up with a debit order date of 25th of every month - my normal pay day. Today (22/09/2023) my transactional account was debited for the installment, 3 days before my scheduled pay day.

Stop debiting my account before the scheduled and agreed debit order date! How is this affecting my credit score?? Every time I am debited before the agreed date there are insufficient funds to cover the transaction. I expect someone to contact me and give me a detailed explanation as to why this is occurring and provide proof that I agreed to this early debit order date. Pathetic Service!!!