TJ
Travis J
1 reviews | Active since Oct 2020
20 Oct 2020, 17:04
STANDARD BANK
STANDARD BANK !!! Get your customer care workers a refresher training session on how customers service works!!! I’ve spent more money buying airtime to speak to any section of Standard Bank but the internet banking section in particular, you can hardly hear what anyone is saying I have to connect my phone to my hifi system in order to try hear anyone and most importantly the staff have no patience whatsoever and half the time getting put down. I DONT APPRECIATE THIS SORT IT OUT
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Oct 2020, 02:44Hello Travis
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply21 Oct 2020, 02:44
Official
Hello Travis
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
28 Oct 2020, 12:53Dear Travis Johnson
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Oct 2020, 12:53
Official
Dear Travis Johnson
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***