1 reviews | Active since Nov 2017
Standard bank Easy Sell and MyRoof – Please Remove My Property Listing
I purchased a property through Standard Bank EasySell, which was advertised on MyRoof. The transfer of the property has now been completed and I am the lawful owner.
Despite this, MyRoof continues to display my property on its website with a “SOLD” banner.
This is extremely frustrating because the listing is not simply an old adverti*****t—it continues to make information about my private residence publicly available and has resulted in me being approached by estate agents and previous prospective buyers who had made offers on the property.
I am now being disturbed at inappropriate and odd hours by people wanting to purchase the property from me. This is causing a genuine privacy and security concern for myself and my household.
I have requested that MyRoof remove the adverti*****t, but I should not have to repeatedly ask for a property that has already transferred to its new owner to be removed from an online property platform.
My request is simple: REMOVE THE ADVERTI*****T.
I am asking MyRoof to remove the listing, photographs and property details from public view.
MyRoof and Standard Bank EasySell should understand that once a property has transferred, continuing to publicly display detailed information about the residence can have real-world consequences for the new owner.
Property ***
I sincerely hope MyRoof takes this complaint seriously and removes the listing immediately. I would like to be able to live in my own home without being disturbed by people who continue to find my property through an outdated online adverti*****t.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will look into this matter further.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will look into this matter further.
Kindest regards,
Standard Bank Hello Peter Team
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