Standard bank Eastrand bad client services

Two weeks ago standard bank came to our office to help open account for all the staff.

Standard bank had all the paperwork.

When it was time for me to open a account I presented them with the same papers I have used to open other bank accounts.

To standardbank staff rep**** back in two days that the paperwork was not correct. To which send more documents to support the open of a account.

After that it took a whole week for them to reply back stating that they are on study leave and that I must fill in more forms.

The problem is that the standard bank staff didn't even give a **** and could not even forward the query to somebody that that could even assist earlier.

So how should anybody have faith in doing business with a bank that employs staff like this and follows up on there employees like this.