NV
Nelis V

1 reviews | Active since May 2019

02 Oct 2019, 09:50

Standard Bank Eastgate Branch's pathetic service

I am a Standard Bank pensioner and I am totally appalled by the service provided by Standard Bank Eastgate Branch - in fact, there is no service. This morning I tried to contact them by phone - but after numerous calls and after being cut off on a number of occasions, I have now given up. Absolutely ****** pathetic... definitely time to move my account to another bank after all these years...

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Replies (1)
Standard Bank
Standard Bank's reply02 Oct 2019, 15:33
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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