Standard bank eastgate

I'm frustrated honestly with standard bank eastgate, there's an employee accessing my account without my permission and putting blocks on my account without reviewing previous notes that state my account Is legit so. Are the funds , he doesn't write his name on the paperwork either , I requested for this to be investigated , my account is blocked for the 2nd time they keep telling me to wait for online ***** to contact me since Thursday nothing happened, I have bills to pay. That's my money I work for I didn't ***** it ,I would like the matter to be dealt with and that worker found , imagine losing your job cause you think you being smart , I will not be given a run around for my money .