CT
Chavonne T

1 reviews | Active since Sept 2023

10 Jun 2024, 11:43

Standard Bank

They don't even deserve one star but unfortunately there is no option for no stars .. even after my complaint no one from standard bank made contact.. their services are putrit

0
Replies (9)
Standard Bank
Standard Bank's reply10 Jun 2024, 11:45
Official
Hi Chavonne

this is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Please provide us with your ID or account number.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
CT
Chavonne T's update10 Jun 2024, 11:49
Reviewer Update
After a whole month it's now in the right hands so it hasn't been in any hands for the past month
Standard Bank
Standard Bank's reply10 Jun 2024, 12:05
Official
Hi Chavonne

Thank you for the details. We will follow up and get back to you.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
CT
Chavonne T's update11 Jun 2024, 12:05
Reviewer Update
Day 3 since the complaint and to date no communication from standard bank. I will definitely be posting on every social media platform and will be telling everyone I know that banks with them of their poor service.
Standard Bank
Standard Bank's reply11 Jun 2024, 12:09
Official
Hi Chavonne

Please note that our team tried to contact you yesterday and today but no answer. Please let us know when we can contact you.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
CT
Chavonne T's update11 Jun 2024, 12:16
Reviewer Update
Im available now
Standard Bank
Standard Bank's reply11 Jun 2024, 12:31
Official
Dear Chavonne

Thank you for the update.

Please note that we will request our team to call you back.

Kindly be on  the look out for our call.

Kindest regards, Standard Bank Hello Peter Team*** 






CT
Chavonne T's update12 Jun 2024, 11:55
Reviewer Update
Day 4 since complaint... I've been waiting since 9 for a call
Standard Bank
Standard Bank's reply12 Jun 2024, 12:13
Official
Hi Chavonne

Please note that our team tried to contact you but no answer. We will contact you today before the day ends.

Kindest regards, Standard Bank Hello Peter Team***