ND
Nonhlakanipho D
1 reviews | Active since Dec 2019
12 Dec 2019, 08:59
Standard Bank
Dear Hello Peter,
Please kindly note that I am writing this on behalf of my Mother(Mary Flatha Ntshigila), so she has been sent from pillar to post regarding the monies she has been saving for a couple of years. So now she'e been trying to withdraw the money she's been saving with Standardbank but they keeping telling her that they have no records of where her money went but it does reflect on her monthly statements.
Please kindly help us as she does not know where or what to do at this point.
Regards Nonhlakanipho.
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Replies (2)
Standard Bank's replyOfficial
13 Dec 2019, 06:18 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply13 Dec 2019, 06:18
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's replyOfficial
30 Dec 2019, 09:14Dear Nonhlakanipho Dube
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Dec 2019, 09:14
Official
Dear Nonhlakanipho Dube
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***