CT
Chavonne T

1 reviews | Active since Sept 2023

07 Jun 2024, 09:49

Standard bank

Standard Banks ***** department is the worst. Standard bank claims to have your best interest at heart but clearly cannot live up to that. I've logged a ***** claim beginning of May was told will receive update on 7 days to date no communication. I would not recommend standard bank to bank with

0
Replies (6)
Standard Bank
Standard Bank's reply07 Jun 2024, 09:57
Official
Dear Chavonne

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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CT
Chavonne T's update07 Jun 2024, 09:59
Reviewer Update
Well clearly that has not been happening has it
Standard Bank
Standard Bank's reply07 Jun 2024, 10:13
Official
Dear Chavonne

Our team will look into this matter and respond accordingly.

We sincerely apologize for the inconvenience experienced.

Kind regards

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Jun 2024, 17:41
Official
Dear Chavonne

Our team tried calling to no avail.

Please send us the most convenient time we may contact you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
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CT
Chavonne T's update11 Jun 2024, 18:08
Reviewer Update
Just after 9
Standard Bank
Standard Bank's reply11 Jun 2024, 21:10
Official
Dear Chavonne

Our team will call you back around 9 in the morning.

Thank you for writing back to us.

Kindest regards
Standard Bank Hello Peter Team 
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