RV
Rina V

1 reviews | Active since Sept 2019

11 Sept 2019, 12:16

Standard Bank

I registreer a claim with Standard Bank insurance. It is basically 2 months that I am struggling to finalise my geyser claim. You totally get no feedback. Every time they tell you the claim are referred to a manager. You are not called back and cannot speak to a manager. They are pathetic and useless

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Replies (1)
Standard Bank
Standard Bank's reply18 Sept 2019, 10:04
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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