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minienhle L

1 reviews | Active since Jul 2025

12 Jul 2025, 09:33

Standard bank *****e

The money was transferred from standard bank savings to main account and online shopping was done,tge bank says they will only repay 25%from my money please help how to solve this problem

0
Replies (5)
Standard Bank
Standard Bank's reply12 Jul 2025, 09:40
Official
Good day Minienhle, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***

Best regards,

mL
minienhle L's update12 Jul 2025, 10:13
Reviewer Update
Hope this will be sorted because this 25%doesn't sit well with me ikept the money from the bank because itrusted it and now this is what happen.
Standard Bank
Standard Bank's reply12 Jul 2025, 11:14
Official
Dear Minienhle,

 This matter is receiving our attention.

Please be on the look out for further feedback.

Sorry for the inconvenience experienced.

Thank you

Kindest regards, 
Standard Bank Hello Peter Team 
*** 

Best regards,

mL
minienhle L's update12 Jul 2025, 11:22
Reviewer Update
Thank you
Standard Bank
Standard Bank's reply12 Jul 2025, 11:23
Official
Good day Minienhle,

We have sent your concerns to our  review team who will be in contact with you.

Please expect an update by next week.

Kind regards
Standard Bank Hello Peter Team
***

Best regards,