LT
Leon T

1 reviews | Active since Jan 2021

20 Jan 2021, 16:51

Standard Bank Dysfunctional Deceased Estate Department

Leon Terblanche I am a Deceased Estate Practitioner and share Brenda's frustration. I have been trying to obtain the certificate of balance on the account of the deceased since late November 2020. They advise you to use the following e-mail address; DeceasedQueries <***> . The auto reply comes immediately to inform you that the Portal is dysfunctional and to use the above e-mail address. What now? The answer above does not resolve anything. What to do? Leon Terblanche ***

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Leon T's update21 Jan 2021, 07:48
Reviewer Update
Please, Standard Bank? Your reply does not resolve the problem. Please advise how you are dealing with my issue of not being able to communicate with the deceased estate department. I urgently need the certificate of balance to wind up the Estate. I cannot advise the Master of the High Court that Standard Bank cannot provide me with the certificates. Kind regards, Leon