OB
Olive B
1 reviews | Active since Jan 2018
17 Jul 2022, 10:17
Standard Bank drop in service level
What went wrong with Standard Bank's service? Tried to log a ***** case with them today, but no answer. When I eventually did get through I was put on hold for more than 30 minutes. Also advertising assistance with applying for new ID, but never have booking availability. Their service in general very bad of late.
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Standard Bank's replyOfficial
17 Jul 2022, 11:17Hello Olive
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 Jul 2022, 11:17
Official
Hello Olive
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***