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yumna G

1 reviews | Active since Feb 2015

04 Mar 2021, 00:19

Standard bank double transactions

I am shocked that standard bank has double debit my account for 4 transactions it seems im not the only one and they have not even sent any communication almost R1000 missing and no communication sent out as to why or what they doing to fix it we already going through a tought time with COVID and they do this they can at least send some communication if its a error. I WANT MY MONEY BACK!!!

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2021, 18:00
Official
Good day Yumna

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support.
 Kind regards Complaint Resolution Centre******