1 reviews | Active since Jun 2020
Standard Bank Double Standards
I have a student loan and changed by banking details and was told to go into the bank to change the details, however i do not have the time to go in i sent *** to customer service to assist to no avail, in the interim an idiot phones my work and discloses my personal information, If standard bank speaks of security reasons how is this practice ethical.
Dear Anusha,
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.
Our complaints resolution team is still reviewing this case and will provide further feedback.
We sincerely apologize for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.
Kind regards,
Standard Bank Hello Peter Team
Dear Anusha,
Thank you for bringing this matter to our attention.
At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.
Our complaints resolution team is still reviewing this case and will provide further feedback.
We sincerely apologize for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.
Kind regards,
Standard Bank Hello Peter Team